At INFINIX TRAVELS, we redefine travel support by partnering with leading travel brands across the globe. Based in vibrant Dehradun, India, we deliver round-the-clock customer care, effortless booking solutions, and personalized post-trip assistance to ensure every journey is unforgettable. Our innovative collaboration model drives shared success, empowering travel companies with seamless operations and delighted customers.
We redefine travel support by partnering with leading travel brands across the globe.
What We Offer
At Infinix Travels, we take pride in being trusted specialists in providing seamless travel support for global travel brands. Our team efficiently manages essential backend operations, ensuring that every traveler receives prompt, reliable, and high-quality service.
From real-time bookings and itinerary coordination to dedicated post-travel assistance, we handle every detail with precision. Our goal is to deliver a flawless travel experience for your customers—so you can focus on growing your business while we take care of the rest.
Our dedicated team is always on standby to keep your travel operations running seamlessly, no matter the time zone.
We safeguard your business information with multi-layered security protocols, ensuring complete privacy and reliability at every step.
Delivering smooth and effective communication across multiple languages to enhance every customer interaction.
We provide top-notch travel experiences tailored to your needs and style.
Thrilling adventures designed for explorers seeking adrenaline and unforgettable memories.
Exclusive luxury escapes that combine comfort, style, and breathtaking destinations.
Fun-filled and hassle-free family vacation packages crafted to create lasting memories together.
Seamless business travel management with premium services and reliable scheduling support.
At Infinix Travels, we take pride in being trusted experts in delivering seamless travel support to leading global travel brands. Our dedicated team efficiently handles critical backend operations, ensuring every traveler experiences prompt, dependable, and top-quality service.
Our worldwide partnerships ensure you get the best destinations, deals, and experiences — anywhere, anytime.
We provide unbeatable travel packages that combine comfort, quality, and affordability with no hidden charges.
Our support team is available around the clock to assist you before, during, and after your trip.
We’re proud to have built a community of loyal travelers who trust us with their journeys year after year.
Let us take your travel business to the next level through expert outsourcing and global support solutions.
Get in TouchYou can book directly on our website or call our travel experts for personalized assistance.
Infinix Travels provides comprehensive post-purchase support to ensure a smooth travel experience. Our support services include:
We do not operate as an airline ourselves (which would involve owning and flying aircraft) nor solely as a third-party service provider in the sense of a basic intermediary without direct customer support—we provide comprehensive booking and assistance services as a dedicated agency.
After completing your booking with Infinix Travels, you will receive a confirmation email or WhatsApp message containing your flight details and booking reference number (PNR).
You can verify your flight status in any of the following ways:
Absolutely. We provide round-the-clock assistance from the moment you travel until your return. If you face any issues—flight delays, emergency, or otherwise—our team is just a call or message away.
Your eligibility for a refund depends heavily on the type of ticket (e.g., airline, train, event, or concert), the specific provider or airline, the timing of your cancellation or rescheduling, and whether the change was initiated by you or the provider.
The usual processing time for a refund after cancellation is 7 to 10 business days, but can vary based on factors like the payment method, the specific travel provider, and the bank's processing times. Some refunds may be processed faster (3–5 business days) or take longer, up to 15–20 business days, due to complications.
charges are calculated as a flat fee or a percentage of the fare, with the amount varying based on the class of travel and cancellation time.
Yes, we assist with visa documentation and application support.
You can reach us via phone, email, or live chat support available 24/7.